Developing an UX training programme for the Prince’s Trust

Creating and delivering bespoke training content to entry-level practitioners, to improve their employability in the UX industry.

Group of people smiling and posing

Overview

Creation and delivery of bi-weekly two-hour sessions that included workshop activities while also meeting neurodiverse and accessible needs within the group.

Goal

  • Provide practical and engaging training sessions that provided the cohort with a base level understanding of a range of topics from usability testing, wireframing and accessibility.

  • Aid WYK Digital team with their goal of increasing the cohort’s future employability.

Outcomes

  • Opportunity for the the cohort to deliver agency-style project presentations based on a fictitious project brief.

  • Full written report that contributed to the digital team’s strategy and development of a criteria that is based on real users of mental health applications.

My role
Project Lead and Trainer

Tools
Microsoft Teams
Slack

Year
2023

People stood in front of a TV screen presenting to an audience

Project

The WYK Digital team required an agency to help them develop a training programme for their UX cohort. This included creating bespoke content to develop entry-level understanding of key aspects of User Experience Research, Design and Testing. These bespoke sessions also covered challenging topics such as quantitative analysis and reporting and the future of UX in an XR era.

The sessions needed to be interactive, so a practical aspect to each training session was created to help the cohort practice what they had just learned during the session.

In addition to teaching new material bi-weekly, the trainer joined Q&A sessions with the cohort every week to answer questions on entering the UX industry and practical tips on creating a portfolio of work.

In the final week of the programme, I created a project brief from a fictitious client, which the teams responded to by delivering an agency-style presentation in person.

Key learning and takeaways

  • Where possible, create your content collaboratively with experts in the field to make sure your content is up-to-date and relevant.

  • Ask for feedback after every training session, to ensure the programme content and delivery meets the needs of the cohort.