What I do

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User Research

I’ll deep dive into user needs, behaviours, and motivations, delivering research that drives impactful, user-centered products and services at any stage of your development lifecycle. I'll make sure your team takes action on every insight with clear, actionable recommendations that inspire stakeholders to take action.

With extensive experience in:

  • Usability Testing

  • Focus Groups

  • In-Depth Interviews

  • Unmoderated Research

  • Surveys

  • Workshops

I help you uncover the key insights that fuel smarter design decisions and better user experiences.

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Consultancy and Training

Your teams need to be confident, capable, and ready to run their own research – and I can help make that happen. I’ve mentored and guided stakeholders on how to execute top-tier user research and implement inclusive recruitment best practices. Plus, I’ve delivered tailored training courses for all skill levels, covering user-centered design and research methods that drive real results.

Accessibility Research

1 in 6 people globally have a significant disability, so ensuring your products, services, and experiences are accessible is a must. I’ll conduct user research with people with disabilities, tailoring test materials and logistics to any additional needs or requirements. Plus, I can evaluate early-stage products with expert accessibility reviews based on WCAG 2.2 guidelines – delivering clear, actionable steps to fix usability issues and enhance your accessibility.